Morocco Global Travel (hereinafter referred to as “the Agency,” “we,” “our,” or “us”) is committed to ensuring the protection, confidentiality, and lawful processing of personal data in accordance with applicable Moroccan legislation, including Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, as enforced by the National Commission for the Control of Personal Data Protection (CNDP) in the Kingdom of Morocco.
This Privacy Policy describes how Morocco Global Travel collects, processes, uses, stores, and safeguards personal information when you visit our website, interact with us, or use our travel services.
By accessing our website or using our services, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy.
Morocco Global Travel may collect personal data directly from you through lawful and transparent means when you interact with our website or services.
Here is the legally reformulated and Morocco-compliant version under Morocco Global Travel, drafted in clear legal language aligned with Law No. 09-08 of the Kingdom of Morocco.
Personal data may be collected, including but not limited to, in the following circumstances:
All personal data is collected fairly, lawfully, and for specified, explicit, and legitimate purposes in accordance with Moroccan data protection legislation.
Morocco Global Travel collects and processes personal data solely for specific, explicit, and legitimate purposes in accordance with applicable laws and regulations of the Kingdom of Morocco, including Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data.
Your personal data may be used for the following purposes:
To process and confirm tour bookings, organize travel itineraries, coordinate transportation and accommodation services, and provide customer support before, during, and after your travel experience.
Such processing is necessary for the performance of a contractual agreement between you and Morocco Global Travel.
To better understand how users collectively access and use our website and services, and to tailor our travel offerings, recommendations, and communications to individual preferences.
This processing is based on the legitimate interests of the Agency, provided such interests do not override your fundamental rights and freedoms.
To evaluate feedback, monitor website usage patterns, and improve the functionality, content, and overall quality of our services.
Where possible, data used for analytical purposes shall be aggregated or anonymized.
To process payments related to tour bookings and travel services through secure and authorized payment service providers.
Morocco Global Travel does not retain full payment card details on its internal systems.
To send confirmations, travel documentation, itinerary updates, and service-related notifications necessary for the execution of booked services.
Such communications are essential to the contractual relationship.
To send newsletters, promotional materials, special offers, and information about products or services that may be of interest to you.
Marketing communications shall only be sent where prior consent has been obtained. You may withdraw your consent at any time without affecting the lawfulness of prior processing.
To detect, prevent, and investigate fraudulent transactions, unauthorized access, and unlawful activities, and to safeguard the integrity of our website, clients, and business operations.
Such processing is based on legitimate interests and legal compliance requirements.
To comply with applicable Moroccan legal, regulatory, tax, accounting, and tourism-related obligations. Where required by law, personal data may be disclosed to competent authorities within the Kingdom of Morocco.
Morocco Global Travel does not sell, rent, trade, or otherwise commercially disclose personal identification information to third parties.
We may share anonymized or aggregated demographic information that does not permit the identification of any individual user with business partners, trusted affiliates, or advertisers for analytical and service improvement purposes. Such information shall not contain personally identifiable data.
Personal data may be disclosed only in the following limited circumstances:
Morocco Global Travel may share personal data with carefully selected third-party service providers who perform services on our behalf, including but not limited to:
Such third parties are contractually bound to:
They are prohibited from using personal data for their own independent commercial purposes.
In order to fulfill booked travel services, Morocco Global Travel may share relevant personal data with travel-related partners, including:
Only the information strictly necessary for the performance of the travel service shall be disclosed.
Personal data may be disclosed where required by Moroccan law or where Morocco Global Travel reasonably believes, in good faith, that such disclosure is necessary to:
a) Comply with a legal obligation, judicial order, or request from competent Moroccan authorities;
b) Protect and defend the rights, property, or legitimate interests of Morocco Global Travel;
c) Protect the personal safety of clients, website users, employees, or the public in urgent circumstances;
d) Prevent fraud, illegal activity, or legal liability.
Any such disclosure shall be limited to what is strictly necessary and proportionate under the circumstances.
Morocco Global Travel implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, and to protect against unauthorized access, alteration, disclosure, accidental loss, misuse, or destruction.
Such measures include secure data storage practices, controlled access protocols, and monitoring systems designed to safeguard personal information processed through our website and internal systems.
All sensitive data exchanges between the website and its users are conducted through Secure Socket Layer (SSL) encrypted communication channels and protected using industry-standard encryption technologies.
While Morocco Global Travel applies reasonable and appropriate security safeguards, no electronic transmission or storage system can be guaranteed to be completely secure. Users acknowledge that the transmission of data via the internet is undertaken at their own risk.
Our website may use cookies and similar tracking technologies to enhance user experience, improve functionality, and analyze website performance.
Cookies are small data files placed on a user’s device for record-keeping purposes and, in some cases, to track website usage information.
Users may configure their browser settings to:
Please note that disabling certain cookies may affect the proper functioning and accessibility of certain features of the website.
For detailed information regarding our use of cookies, please refer to our dedicated Cookies Policy.
The website of Morocco Global Travel may contain links to external websites operated by partners, suppliers, advertisers, sponsors, licensors, or other third parties.
Morocco Global Travel does not control, endorse, or assume responsibility for the content, privacy practices, security measures, or policies of any third-party websites.
Accessing and interacting with such external websites is done at the user’s own discretion and risk. Users are advised to review the privacy policies and terms of use applicable to any third-party website they visit.
Morocco Global Travel shall not be held liable for any loss, damage, or harm resulting from the use of third-party websites linked from our platform.
If you have any questions regarding this Privacy Policy, the processing of your personal data, or your interactions with our website, you may contact:
Morocco Global Travel
Phone: +212702340331
Email: info@moroccoglobaltravel.com
Morocco Global Travel is committed to protecting your privacy, ensuring transparency in data processing, and providing a secure and professional travel experience in accordance with the laws and regulations of the Kingdom of Morocco.
Morocco Global Travel
Morocco Global Travel understands that travel arrangements may need to be modified or cancelled due to unforeseen circumstances. This Cancellation Policy sets forth the legally binding terms governing cancellations, modifications, refunds, and related matters concerning bookings made with Morocco Global Travel.
By confirming a booking with Morocco Global Travel, the client acknowledges and agrees to the terms outlined below.
1.1 All cancellation or modification requests must be submitted in writing via email to:
info@moroccoglobaltravel.com
1.2 The effective date of cancellation shall be the date on which Morocco Global Travel receives written notification.
1.3 Refunds, where applicable, shall be processed within a reasonable period following confirmation of eligibility. Processing times may vary depending on banking institutions and payment providers.
1.4 Any applicable bank transfer fees, transaction charges, or currency exchange differences shall be borne by the client.
The following cancellation fees apply to all tours and services unless otherwise specified in a written agreement:
Refund calculations are based on the total confirmed booking amount.
Minor changes (including but not limited to date adjustments or correction of participant details) may be accommodated subject to operational feasibility.
Approval of changes is not guaranteed and remains subject to availability of services.
Major changes (including significant itinerary alterations, reduction of tour duration, or substantial modification of confirmed services) shall be considered a cancellation of the original booking and the creation of a new booking.
In such cases, cancellation fees outlined in Section 2 shall apply.
Morocco Global Travel reserves the right to cancel a tour or service due to circumstances beyond its reasonable control, including but not limited to:
In such cases, clients shall be offered one of the following remedies:
a) A full refund of payments made directly to Morocco Global Travel;
b) An alternative tour of comparable value, subject to availability;
c) A travel credit valid for future use within a specified period.
Morocco Global Travel shall not be held liable for indirect or consequential losses, including but not limited to:
Clients are strongly advised to obtain comprehensive travel insurance covering cancellation and interruption.
Morocco Global Travel shall not be deemed in breach of contract or liable for failure to perform any obligation if such failure results from events beyond reasonable control, including but not limited to acts of God, war, civil unrest, governmental restrictions, pandemics, or transportation disruptions.
This Cancellation Policy shall be governed by and interpreted in accordance with the laws of the Kingdom of Morocco. Any dispute arising from or related to this Policy shall fall under the exclusive jurisdiction of the competent Moroccan courts.
For cancellation requests or inquiries regarding this Policy, please contact:
Morocco Global Travel
Phone: +212702340331
Email: info@moroccoglobaltravel.com
Morocco Global Travel appreciates your trust and remains committed to providing professional, transparent, and legally compliant travel services throughout the Kingdom of Morocco.
